LuLu Customer Privacy Policy

LuLu is committed to respecting the privacy rights of our customers and all visitors to our website. We take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

LuLu does not share customer information. We may disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of LuLu or as required by law.

We restrict access to your information to those individuals who need it to provide you with products or services available from LuLu. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential.

What if I communicate with LuLu electronically?
When you send an email to LuLu or visit the web site, you are communicating with us electronically. When you send an email to LuLu, you consent to receive communications from us electronically in response. Please note that this does not constitute opting in to our email or direct mail lists. LuLu may communicate with you by email, by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that LuLu provides to you electronically satisfy any legal requirement that such communication be in writing. All communications with LuLu become the property of LuLu.

What information does LuLu collect?
In order to serve you better, LuLu collects and stores your personal information when you: (i) create an account on LuLu; (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest or promotion on our site. An account is created when you make a purchase on LuLu. When creating an account, we ask you for your first and last name, your e-mail address, a password, and perhaps some other similar information. If you are making a purchase, we will additionally ask you for your billing address, shipping address, and credit card information.

What does LuLu do with this personal information?
Your information is used to process your orders and personalize your shopping experience on LuLu, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, LuLu is able to shorten your checkout process and allow you to check your order status online.

How does LuLu safeguard my personal information?
LuLu has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted via restricted database servers.

How does LuLu use my e-mail address?
Your e-mail address is used to create and identify your account on LuLu. Your e-mail address is also used by LuLu to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Web site, new LuLu services and special offers and promotions we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the "Unsubscribe" link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions.

Your consent
You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to LuLu's privacy policy. LuLu reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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