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LuLu is happy to offer a full refund on any non sales items that are not completely satisfactory. All sale items are final. Shipping and handling charges are non-refundable. All requests for returns and exchanges on all full priced merchandise must be postmarked within 14 days of receipt. Merchandise must be unused and in perfect condition in it's original packaging. For your protection, we suggest that you send your item (s) in a manner that requires a signature upon receipt, so you have a record of the return. We cannot accept responsibility for reimbursement or compensation of lost packages without proof of delivery. Please include your invoice and ship to:

Fantasia Accessories
31 West 34th Street
Suite 501
New York, NY 10001
Attn: Mail Order Returns
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