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Your merchandise will ship within the time period noted on each product page. This means that the products you ordered are scheduled to leave our warehouse in New York within that time period. Your products will then be shipped via ground delivery. Please make sure to allow for both the shipping time period noted on each product page and the actual time in transit. Packages should arrive within 3 to 7 business days if shipped via ground service. Transit times may increase if your order is being shipped to a rural address and during holiday seasons.
LuLu can't always guarantee availability of all products. If you have ordered an item that is no longer available or if an item will be delayed in shipping, we will notify you of the situation via email within 48-72 hours. We do not charge your credit card until your order is ready to be shipped and, of course, we do not bill you for items that are not available.